Service Charges

Pioneer is dedicated to bringing you the best products we can, and the best support possible. The Customer Service Team is committed to provide excellent customer service and support.

(Only applicable to Singapore)

With effect from 1st Feb 2016

Home Products Charges
Portable CD Player $30
LD, CD/DVD/Blu Ray Player $40 - $60
Speaker & Speaker System $40 - $60
Macro/Mini Component $50
Home Theater System $50 - $80
CD Recorder $60
DVD Recorder $80
File type player $60 - $100
Low & Mid End Amplifier $80
High End Amplifier $120 - $250
Plasma $200
Car Products Charges
Tuner/Equalizer/MD,CD & DVD receiver $40
Power Amplifier $40
CD & DVD Changer/DVD Player $50
High END CD Receiver/Receiver with Hard Disk $60
DVD AV receiver/ AV Master Unit $60
Audio system display $60
DJ Products Charges
DJ Headphone $30
Speaker $40 - $60
Multi player/Effector/MEP $60 - $80
DJ Controller $60 - $100
DJ Mixer $60 - $120
Karaoke Amplifier $80
DJ DVD Player $100
Sound and Vision Mixer $120
Others Charges
Transport Fee $40
Service/Admin Fee for cancellation/No fault found 50% of the labor fee
Tampered set (including the defacing / removal of serial number) / Set not authorised for distribution / retail in Singapore 3x service charge


  1. Prices quoted are subjected to goods and services tax.
  2. Prices quoted are subjected to change without notice.
  3. Cash deposit of $50 - $100 may be required and will be determined on a case-to-case basis.

Pioneer reserves the right to reject out-of-warranty repair requests in situations where we have received official notification from our headquarters to cease the service repair activities for certain product models, in particular, when service parts for that product model is no longer available.

For further details on product models which we have discontinued service repair activity, please contact our customer service hotline at 6378 7888.